A lot of OLX customers go online and expect a seamless customer experience. One of the additional security features integrated in the website is the presence of one-time passwords when logging into an account. These one-time passwords are sent via SMS using Rising Tide’s gateways and Connectivity services. OTPs provides another layer of protection for both buyers and sellers of a website that has millions of users.
OLX also wants to improve its customer service by sending marketing messages and other important notifications that its users can also receive via SMS. This guarantees that timely deals and urgent concerns are addressed right away. These messages are also with the help of Rising Tide.